At Trendstop, operated by Prairielogic Enterprises Private Limited, our aim is to offer a smooth and worry-free shopping experience. Throughout this document, “we,” “us,” and “our” refer to Prairielogic Enterprises Private Limited, while “you,” “your,” and “user” represent our esteemed customers. We know that preferences can shift, and there may be occasions when you need to cancel an order. Our cancellation policy is outlined below for your convenience:

Order Cancellation Before Shipment

You may cancel your order within 24 hours of placing it or anytime before it has been shipped, whichever condition is met first.
To initiate a cancellation, kindly reach out to our customer support team via email.
If your order is eligible for cancellation, a full refund will be processed to your original payment source within 5–7 business days.

Orders Already Shipped

After an order has been dispatched, it can no longer be canceled. However, once the product is delivered, you may request a return in line with our Return & Refund Policy.

Order Modification

We currently do not offer modifications to items or delivery details once an order has been confirmed. If adjustments are needed, you will need to cancel the order (if eligible) and place a fresh one.

Contact for Cancellation

For help with cancellations, please reach out to our support team at: prairielogicenterprises@gmail.com

We appreciate your understanding and trust. If you have any further questions, feel free to contact us.